Communication is the key to any successful relationship.
Key Steps for Communication:
• Listen first. To better understand another person’s point of view or to know what it is you need to communicate.
• Keep communication simple and clear. So others understand you.
• Be inclusive. Avoid acronyms or terms new volunteers won’t understand, and limit “gatekeepers” who don’t share information.
• Choose your words and tone carefully. Be friendly, encouraging and respectful at all times.