Placing a Student on Hold - Area Team Hold Status (ATH) and Family Hold Status
Hosting Volunteers may request an Area Team Hold for a student that is Regionally or Nationally Available or a Family Hold for a student who is Area Team Available to give volunteers time to reach families and to give families time to decide about hosting that specific student.
Only two students may be on Hold at one time for any given family. Thus, the family name must be included in the Hold request. One Area Team Hold request may be submitted per student per Area Team per day, even if multiple families are interested in the same student.
Holds will automatically be released at 11:45pm Eastern on the 2nd day after the Hold request is accepted. (For example, if a hold request is accepted on Monday, the hold will expire at 11:45pm E on Wednesday.) Of note, an email goes to the requester to alert them when their Hold has been accepted and when it will expire.
While a student is on Hold for a team, that team only has the right to PWP the student. If a queue of Holds or other requests forms for the same student, each subsequent request will be processed in the order in which it was entered. For example, School Placed requests are accepted in the order they are received; having a student on Hold gives no advantage in School Placing.
Volunteers and staff are expected to release Holds as soon as it is apparent that the intended family will not be hosting the student. To release a hold, submit a “Release AT Hold” or “Release Family Hold” placement request in Global Link. To help ensure that hold queues move as quickly as possible, people will receive auto emails 10 days after entering a Hold request if the Hold is still in queue to confirm if they still want the Hold or if the family they had in mind is no longer interested and the Hold can be released.