What and What Not to Publish
- Do publish content for Volunteers.
- Do publish action-oriented content that help Volunteer complete a common task.
- Do focus on the most common tasks Volunteers do.
- Suggest further readings and or related articles when possible
- Don't publish AFS staff-specific content.
- Don't publish news and announcements, such as new product announcements.
- Don't publish personal, team, workgroup, advisory group or other initiative summaries, meeting notes, or other collaborative content.
- Don't publish PDF, Word documents, or other downloadable content for short instructions that can be added as an online article instead.
- Don't publish links to the wiki. Either create an article for the task OR add it as an attachment.
- For WHOM is the content? Be specific. Is it all Volunteers? Volunteers in a certain role, such as Liaison?
- WHEN in the AFS process would the content be used? For example, it is when Volunteers are promoting AFS (the beginning of a sending students journey)? Or about supporting a student (at the end of a student’s journey)?
- WHAT task will the content help the Volunteer complete? For example, Find Scholarship Opportunities for Sending Participants.
- WHY is the content important? Tell us in a sentence or two why you think Volunteers will benefit from the content.
Category, Section, and Article Titles
- Categories should use verbs and be kept to 2-3 words. For example:
- Manage Your Team
- Support Participants
- Sections can use gerunds (preferred) or nouns (when needed). For example:
- Getting Started
- Planning Your Promotions
- How To article titles should start with a verb. For example:
- Give a School Presentation
- Schedule an Interview
- Overview articles and FAQs article titles can be nouns. For example:
- Introduction to Lead Generation
- Hosting Overview
- Article URLs are initially made using the article title so info that might change should be left off article titles. (dates and other info that will change or be updated)
Use the article formatting menu to create easy-to-scan, content-rich articles.
Level 1 = Huge
Level 2 = Large
Level 3 = Medium
Level 4 = Small
Student vs Participant
Use "student" rather than "participant" when referring to sending students, hosted students, and student applicants.
External links should open in a new window.