Local representatives of the organization shall maintain regular personal contact with students and host families. Contact should be initiated by the organization's representative at least once a month be it by telephone, a visit to the home, personal contact at a gathering, or other means. Email alone is not considered sufficient personal contact. Regular monthly contact is to include separate communication with the student and the host family in order to provide each with the opportunity to discuss issues they might not raise in the presence of the other. CSIET expects that there be formal documentation of this contact such as a monthly form, written journal, written log, etc. This is not to imply that representatives have to record every interaction. Rather it is to provide a record for the organization’s office of the pattern of the student and host family adjustments, activities, and relationships through at least monthly contact with each student and host family. For programs involving school enrollment, the organization shall maintain regular communication with school authorities.
U.S. Department of State
Maintain, at minimum, a monthly schedule of personal contact with the exchange student. The first monthly contact between the local coordinator and the exchange student must be in person. All other contacts may take place in-person, on the phone, or via electronic mail and must be properly documented. The sponsor is responsible for ensuring that issues raised through such contacts be promptly and appropriately addressed.
Maintain, at a minimum, a monthly schedule of personal contact with the host family. At least once during the fall semester and at least once during the spring semester, (i.e., twice during the academic year) the contact by the local coordinator with the host family must be in person. All other contacts may take place in person, on the phone or via electronic mail and must be properly documented. The sponsor is responsible for ensuring t he issues raised through such contacts are promptly and appropriately addressed.
That a sponsor representative other than the local coordinator who recruited, screened and selected the host family visit the exchange student/host family home within the first or second month following the student's placement in the home.