Video Resources: Conflict Management and Mediation May 21, 2021 20:30 Updated Volunteers should consult the COVID-19: FAQs and Resources section for the most up-to-date information regarding Hosting and Sending programs in the 2021-22 cycle. 10 Ways to Have a Better Conversation - TED Talk by Celeste Headlee Conflict Management Strategies and Best Practices - AFS Volunteer Webinar Related articles Conflict Management Strategies and Best Practices Webinar Conflict & Culture: Effectively Transforming Conflict Through an Intercultural Lens AFS Hotline Contact Information Medical Coverage, Concerns and Considerations Notify the Duty Officer (DO)